Reference

How bossmatk Handles Your Personal Data

At bossmatk, the way we collect, store and use your personal data is governed by clear rules — so you always know what we hold, why we hold…

Data collected only as neededEncrypted account storageClear data request processIndia-region policy scopeNo third-party data sales
bossmatk How bossmatk Handles Your Personal Data
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you need to access, correct or delete the personal data we hold about you, our privacy team is available through the channels below. We aim to respond to all data-related requests within seven working days of receipt, and we will confirm in writing once any change or deletion has been completed.

Team online

Email Privacy Team

Send your data access or deletion request to our dedicated privacy address. We will acknowledge within 24 hours and resolve within seven working days, confirming every action taken on your account data.

Live Chat Support

Open the chat widget on bossmatk.com to speak with a support agent who can log a formal data request on your behalf and give you a reference number to track its progress.

Account Settings Panel

Some data corrections — like updating your contact number or linked PhonePe number — can be made directly inside your account settings without needing to contact the team at all.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use layered technical measures across every part of bossmatk.com to keep your data safe — from the moment you enter your UPI ID to the moment a…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Data moving between your device and bossmatk.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit.

Account Access Controls

Two-factor authentication is available on every bossmatk account.

Data Retention Periods

Transaction records and identity documents are kept for the period required by applicable regulations in the jurisdictions where we operate.

Third-Party Data Sharing

We share data with payment processors like UPI networks and Paytm only to complete transactions you initiate.

How to Request Data Changes

Submit a written request via email or live chat with your registered email address and a description of the change…

Frequently Asked Questions About This Policy

Below are the questions we receive most often about how bossmatk collects and manages personal data. If your question is not answered here, contact our privacy team directly via email or live chat and we will respond within seven working days.

We collect your full name, email address, mobile number, date of birth and payment identifiers such as your UPI handle or Paytm number. We also log device and session data automatically to protect your account from unauthorised access.

Yes. Submit a deletion request through email or live chat with your registered email address. We will verify your identity, process the request within seven working days and confirm in writing once your data has been removed or anonymised.

Only with payment processors — such as UPI networks, Paytm and PhonePe — when you initiate a transaction. We do not sell or share your personal data with advertisers, data brokers or any unrelated third party.

We retain transaction records and identity documents for the period required by applicable regulations where we operate. After that period, data is deleted or anonymised and is no longer accessible to our team or systems.

Session cookies keep you logged in during your visit. Analytics cookies help us understand page performance. You may disable non-essential cookies in your browser settings at any time without losing access to your account or wallet.

Minor details like your linked PhonePe number can be updated directly in account settings. For identity document corrections, contact our privacy team by email with the correct information and a copy of a valid document for verification.

This policy applies to everyone who accesses bossmatk.com where local law permits. Access to our platform and the data practices described here are subject to local law in your region, including any applicable Indian regulations.